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COVID-19 Preventive Measures

PREVENTIVE MEASURES AT THE RECEPTION

  • disinfectant dispenser at the entrance with the invitation to disinfect the hands upon entering the resort
  • security screen between the guests and staff at the reception
  • staff members are regularly washing their hands and using a hand disinfectant
  • the pens used to fill in the guest form are disinfected after each use
  • all neuralgic surfaces, door handles and lifts are disinfected several times a day
  • information on the hygiene regulations (social distancing, hand washing, disinfection) are displayed on several places of the building
  • limitation of persons transported with the lift at a time
  • key cards are disinfected prior to issuing
  • the keypad of the card terminal is disinfected before usage

PREVENTIVE MEASURES IN THE APARTMENTS

  • no coverlets on the beds and no pillows for decoration
  • free hand disinfection solution and tips for hand cleaning
  • use of disinfecting cleaning agents
  • disinfection of surfaces and the remote control
  • apartments are cleaned and occupied only after 24 hours of vacancy, if possible
  • staff members are regularly washing their hands and using a hand disinfectant
  • cleaning staff are wearing a face mask, during cleaning activity in your apartment

PREVENTIVE MEASURES IN CATERING

  • breakfast is brought to your apartment in boxes
  • staff members are regularly washing their hands and using a hand disinfectant

PREVENTIVE MEASURES IN THE WELLNESS/SPA AREA

Our wellness / spa area is currently closed.

  • measures comply with hygiene regulations for spa facilities at all times
  • use of disinfecting cleaning agents and antiviral detergents for bath towels and bathrobes
  • disinfectant solution dispenser at the entrance and tips for hand cleaning
  • information on number of persons allowed in the saunas
  • reduction of loungers, to guarantee a minimum distance of 2 metre
  • no sauna buckets
  • no self-service snacks and drinks
  • staff members are regularly washing their hands and using a hand disinfectant

Changes and/or restrictions during your stay - due to the current Covid-19 situation.

The opening hours of our reception are limited. The reception is fully operating between:

  • 08.00 am – 12.00 am.
  • after the office hours we are available on the phone at all times.
  • check-in from 3.00 pm, early check-in possible upon request
  • late check-out possible upon request

Nature has remained the same, but our point of view has changed. We look a little bit more closely, live more consciously and appreciate the small things in life.