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What is the cancellation policy of All-Suite Fieberbrunn?

When booking the flexible rates, the following conditions apply:

22.03.2023 - 22.12.2023: 14 days before arrival
22.12.2023 - 07.01.2024: 60 days prior to arrival
07.01.2024 - 10.02.2024: 14 days before arrival
10.02.2024 - 05.03.2024: 60 days before arrival
05.03.2024 - 22.12.2024: 14 days before arrival
22.12.2024 - 07.01.2025: 60 days prior to arrival

Thereafter 100% for the entire stay.

Please note that reservations can only be cancelled in written.

We recommend you to take a travel cancellation insurance with „Europäische Reiseversicherung“ which you can find here.

More information: Information sheet HotelstornoPlus | Info sheet Hotel Cancellation Premium.

 

When will the apartment be ready?

Your apartment will be ready for you at 3.00 pm on the day of arrival. Please leave your apartment by 10.00 am on the day of departure. 

When can I use the sauna and steam room?

In winter sauna and steam room are open daily from 4.00 to 8.00 pm.
Our wellness area is for adults only (16+ years).

Is there a pool in the vicinity?

Yes, there is and as an All-Suite Resort guest you are granted free access from 01.12.2023. to 01.04.2024. Explore the Aubad Fieberbrunn featuring a 25-metre sports pool, a heated outdoor area and water slide.

Which is included in the service package?

With our service package you are provided with bed linen and towels upon arrival. Furthermore, basic equipment of cleaning materials, toilet paper and kitchen roll is provided in your apartment. You also receive a starter pack including coffee, tea, salt and pepper. Of course, the final cleaning of your apartment is also included in the package.

€ 60,00 for Premium Apartment 1 Bedroom
€ 75,00 for Deluxe Apartment 2 Bedrooms
€ 90,00 for Penthouse Apartment 2 Bedrooms
€ 90,00 for Executive Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 4 Bedrooms

How are the terms of payment?

Non-refundable rate:
Your stay includes accommodation at the current best available rate.
Free cancellation is not possible and 100% of the total amount must be paid at the time of booking.
We recommend purchasing travel insurance at the time of booking.

Flexible Rate:
A credit card guarantee is required for flexible rate bookings. 
Your credit card will not be charged at the time of booking but will be held as a guarantee. 
Full payment is due by the appropriate cancellation deadline. 

In case of cancellation outside the cancellation deadlines or no-show, we take the liberty to charge or invoice the total amount from the given credit card.

You are welcome to do this by credit card (Mastercard, Visa, Diners Club/Discover, American Express, Union Pay, JCB, Maestro and V Pay) or by bank transfer.
 

Our bank data: 
Tiroler Sparkasse BankAG Innsbruck
AT64 2050 3033 0241 9670
BIC: SPIHAT22XXX

What amenities do I find in my apartment?

LIGHT-FLOODED LIVING AREA

  • combined kitchen and living room with dining table
  • parquet floors
  • living area with sofa(bed)
  • satellite TV
  • free WIFI
  • balcony or terrace for relaxation

 

SPACIOUS BED- AND BATHROOMS

  • separable beds in the bedrooms
  • safe
  • modern bathrooms with tub/shower/toilet or shower/toilet
  • hair-dryer
  • towels and bed linen

 

FULLY-EQUIPPED KITCHEN

  • dishwasher
  • refrigerator
  • glass-ceramic cooktop
  • combination microwave oven
  • pots
  • tableware
  • cutlery
  • filter coffee machine
  • toaster 

Can you arrange an extra cleaning? And can I get fresh towels and bed linen during my stay?

Of course, you can! We can change your bed linen and provide fresh towels and cosy bathrobes. For these services we charge an extra fee:

Changing of towels: € 8,00 per person/change
Changing of bed linen: € 15,00 person/change
Changing of bathrobe: € 12,00 person/change

How much does the cleaning of my apartment during my holidays cost?

The costs for intermediate cleaning on request amount to:

€ 60,00 for Premium Apartment 1 Bedroom
€ 75,00 for Deluxe Apartment 2 Bedrooms
€ 90,00 for Penthouse Apartment 2 Bedrooms
€ 90,00 for Executive Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 3 Bedrooms
€ 105,00 for Penthouse Apartment 4 Bedrooms

Are there any extra costs or taxes?

All taxes and fees are included in the apartment price, except the fee for final cleaning and tourism tax. Tourism tax is € 2,80 per person per night (from 15 years).

Can I have an extra bed in my apartment?

We gladly make the sofa in your living room an extra bed.

We charge  € 55.00 per person/night. Children under two years of age are accommodated free of charge. We gladly provide a cot for € 50.00 per stay or a high chair for € 30.00 per stay, for your child. Please inform us upon booking about your needs.

Is it allowed to take my pet with me to All-Suite Fieberbrunn?

We also welcome your four-legged friend. But it is required to inform us upon booking. We charge a fee of € 29.00 per day/dog exclusive pet food.

In our apartments with 1 or 2 bedrooms one dog is allowed. 
In our apartments with 3 or 4 bedrooms two dogs are allowed. 

Where can I park my car, and do you provide an electric charging station?

If you book your stay directly with All-Suite, you can park your car free of charge in the underground car park and use the electric charging station (for a fee). Please bring the charging cable for your e-car.

Where can I eat out in Fieberbrunn?

On the ground floor of All-Suite Fieberbrunn the bakery Brotkultur serves breakfast or delivers a breakfast box to your apartment. Within foot range of your apartment you can visit a variety of restaurants and cafés for little snacks or fine dining. For example, you can savour authentic Tyrolean fare and international classics at the S4 Alm, Enzianhütte, Restaurant Capanna, Dorfcafe, de Gasthof Poststüberl, Pick Nick Ossi, Café Castello, Restaurant Alte Post, Metzgerwirt, Pizza-Pasta Treffpunkt, Gasthaus Auwirt und Pizzeria San Marco.

Where are the nearest shops?

You can pick up fresh bread and fine specialities directly at All-Suite. On the ground floor of the building you will find the bakery Brotkultur and the delicatessen shop Genusskultur. You can do your grocery shopping at the nearby supermarkets Mpreis or Billa, where you also find toiletries and more. At the butchery Horngacher you can buy regionally sourced meat, only 100 metres from your apartment.

Are there any delivery services or take-away restaurants?

A breakfast box can be delivered directly to the door of your apartment and pizza and pasta can be delivered or picked up at the restaurant: 


Pizza Pasta Treffpunkt
Delivery service:  04:30 - 09:30 pm
Tel.: 05354/57120
menu


Gasthof Poststüberl
Tuesdays to Sundays: 11:00 am to 11:00 pm
Tel.: +43 5354 52451
menu
 

Pick Nick Ossi
Tel.: 05354 56065
menu

Can I wash my clothes at the All-Suite Resort?

Yes, the washing machine including detergent and dryer can be used free of charge.